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Simplifying.Net provides additional applications to maximize the value of mPowered Billing
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The Balance Control Center handles real-time prepaid balances. Flexible, policy based management is utilized to set threshholds and alert customers of low balances.
It supports multiple services from a single balance and multiple balances for each customer.
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The Replenishment Control Center handles the replenishment of prepaid balances from vouchers, cash, credit card, debit card, direct debit
and post paid accounts. Customers can replenish via the web, bank, ATM, CSR, IVR. Policy based management provides flexible
management of amounts, frequency and bonus plans.
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The Voucher Control Center handles the lifecycle of vouchers, coupons and discounts, voucher ordering and distribution.
It tracks which vouchers have been redeemed.
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Simplifying.Net can handle call back requirements in high charge back risk businesses. The callbacks can be IVR or person to person calls.
The subscriber is contacted by a CSR in our 7x24 Call Center before products and services are accessed. Calls may be recorded and archived.
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